PureShare ActiveMetrics

Monitor and measure key corporate performance indicators proactively to ensure maximum efficiency.

Do you find yourself asking questions along the following lines, but often have trouble in finding the answers quickly and without much difficulty?

• What product lines are directly contributing to today's results?
  
  
• Which agents are at risk of missing quotas this week?



• What is the status of open support tickets?



• Is there an alert that requires immediate attention?



• Is yesterday's financial announcement affecting staff performance?



• Are we on track to meet our monthly and annual objectives?

PureShare ActiveMetrics may be the solution for you. This web-based corporate performance management application allows you to proactively monitor and measure key performance indicators (KPIs) within the context that each manager, executive, or operator requires.

Imagine a console on your desk that displays exactly what is going on across your projects, teams, or business at a glance: whether targets are being met, what trouble spots require attention, what projects are performing best, and so on. PureShare ActiveMetrics provides this ability to view the business—and much more. With PureShare ActiveMetrics, you can:

• Provide custom views of the business. Users see organizational performance at a glance and can gauge business status with the click of a mouse. Tailored dashboards are easily created, providing individuals with custom views of information most relevant to them, allowing them to see their contributions to overall performance.

Dashboard Example (Click to enlarge)

• Define triggers and actions. Users are better prepared to avoid problems or address them immediately as they arise, because PureShare ActiveMetrics can be set to trigger alerts or actions based on thresholds that you define, including rolling history. This leads to better overall management through a clearer understanding of what warrants attention. It also automates routine requests for information, reports and results, allowing managers to focus instead on planning and process improvement.

• Identify contributing factors. Beyond simply monitoring performance, PureShare ActiveMetrics helps make direct connections between actions and results. Managers can investigate any aspect of the business that the application helps to visualize. Any KPI that is shown on a dashboard can be clicked on to drill-down and identify contributing factors.

• Discover New Opportunities. Managers and executives will uncover new opportunities to achieve goals, exceed expectations, or grow the business because PureShare ActiveMetrics helps visualize performance from new perspectives. It automates routine work steps while revealing crucial information for planning, delivery, and continuous improvement, such as previously hidden trends, lagging and leading indicators, and unrecognized cause-effect relationships.

Customers currently using PureShare ActiveMetrics in their organizations are enjoying the following benefits:

• Ability to view key performance indicators live from anywhere over the web



• Reductions in the amount of time spent investigating help desk ticket status—from hours a day to minutes a week



• Real-time access to the status of manufacturing projects to customers over the web



• Replacement of the routing of reporting tasks with live custom dashboards



• Elimination of the need for consultants to create reports across disparate systems



• Reports generated directly from ActiveMetrics dashboards

For more information about PureShare ActiveMetrics and what it can do for your organization, contact an Apropos consultant.