GoldMine^® Corporate Edition

Focus on customer relationships.

Opportunities to win and retain customers occur at every phase of the customer relationship lifecycle. Created for entire small to medium-sized enterprises or distributed enterprises, GoldMine Corporate Edition enables you to effectively manage every facet of your business relationships.

With GoldMine Corporate Edition, you can:

• Gain a big-picture view of activities and sales
  
  
• Automate routine, repetitive tasks
  
  
• Focus on customer relationships
  
  
• Choose from multiple remote access and integration options
  
  
• Proactively manage opportunities and customers’ needs

Take a look at some of the robust features GoldMine Corporate Edition offers:

• Advanced functional and integration capabilities. Get all the functionality of GoldMine SE, but with a number of advanced capabilities for integrating with Microsoft^® Outlook^®, HEAT^® Service & Support, IP Contact Center, GoldMine IP Voice Suite, and other valuable add-ons.
  
  
• GM+Browser. View information from external sources such as other databases, back office systems, and websites.
  
  
• Contact search center workflow enhancements. Streamline multiple step processes by performing tasks without moving contact records within GoldMine.
  
  
• Pluggable Active X/HTML Containers. Integrate applications such as SoftPhone with this seamless development tool.
  
  
• Microsoft reporting services integration. Leverage functionality within Microsoft SQL to deliver additional value to users.
  
  
• Company-centric viewing. Instantly access a company-centric view of customer and contact information, including complete histories, sales, and calls. GoldMine CE supports a large number of contact records and users.
  
  
• Reporting and analysis. Analyze your leads, sales, and marketing. GoldMine CE includes the functionality to create, manage, preview and generate reports from a central area.
  
  
• Synchronization. Automate synchronization via GoldSync.
  
  
• Remote data access. Accomplish web access with iGoldMine or iGoldMine Plus.
  
  
• Integration with Microsoft Outlook and Exchange. Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
  
  
• Integration with HEAT Service & Support
  Combine GoldMine and HEAT for a complete view of all interactions with contacts, including customer service and IT help desk issues.
  
  
• Business intelligence. Access business intelligence tools with integration to Microsoft Reporting Services, letting you analyze your data and schedule reports to automatically e-mail to users.
  
  
• Automation. Automate database administration, as well as mass mailings by easily generating targeted, personalized email, letters and faxes from a central location.
  
  
• Team-based collaboration. Share critical information across teams or the organization, inside and outside your office.

Want more information about GoldMine Corporate Edition?

Call us toll free at 877.300.7990 or send an e-mail to goldminesales@aproposconsulting.com.